Advisor/Sr. Advisor - Bangalore, India

To apply for this position, please submit your cover letter and resume/CV to careers-india@tpi.net.

General purpose of position:

The role will entail advising TPI’s global clients on their sourcing strategy. It also involves liaising with third parties including IT/BPO service providers, law firms and other professional service firms.

Major duties and responsibilities:

  • Possess a thorough knowledge of the delivery of TPI Methodology and tools and participate as part of an advisory team in support of client strategy development and internal optimization initiatives.
  • Provide consultation services to clients in areas of strategy development, internal optimization, ERP initiatives or outsourcing services.
  • Gain an understanding of client’s current situation and environment by gathering needed information and using appropriate frameworks and models in the development of assessment material for decision-making purposes.
  • Facilitate effective interaction between clients and TPI colleagues.

Skills and abilities:

The incumbent must have a broad knowledge and understanding of various operational areas in the IT/BPO services business and a good understanding of the global landscape that this business operates within. Work experience in software, IT or BPO industry at a senior level with the ability to work directly on sourcing transactions, vendor selection, bid management, etc. will be preferable.

  • Business Acumen
    • Ability to interface with senior client executives.
    • Ability to independently manage client engagements with minimal supervision.
    • Take into account the impact across the business when evaluating the commercial impact of decisions
    • Use industry business models to evaluate issues
    • Use scenario generation and analysis to determine threats and opportunities
    • Client Focus
    • Add value by exceeding client expectations
    • Continuously seek opportunities to partner with clients
    • Understand and respond to client requirements.
    • Flexibility
    • Ability to deliver the outcome needed while not having access to all the information.
    • Re-allocate priorities and resources depending on immediate client needs and expectations.
    • Undertake multiple tasks with a sense of urgency.
    • Initiative
    • Proactively think ahead and continuously seek opportunities to add value in client engagements
    • Manage risks and plan for potential problems.
    • Participate in internal initiatives.
    • Teamwork
    • Equal respect for all team members regardless of their position, title or other factors.
    • Recognise own limitations and actively seek support and use others inputs wherever required
    • Welcome diversity of ideas and opinions
    • Ability to develop and leverage relationships in a diverse and changing environment for positive business -outcomes.
    • Make others feel valued as contributors to the team Publicly credit another team member who has -performed well
    • Provide and accept constructive feedback to team members.

Education and / or Training:

  • Technical skills
    • Broad knowledge of the Sourcing Advisory business.
    • Demonstrated track record in aligning business processes, work practices and technology to deliver significant performance improvements.
    • Broad understanding of IT technologies, methodologies and relevant industry standards.
    • Demonstrated ability to contribute to IT Change Control Process.
    • Experience in the business/management consulting domain.
    • Ability to handle multiple clients and projects simultaneously.
    • Professional experience within an IT services provider environment.
    • Professional experience as a buyer of services on a global basis.
    • Experience in the business/management consulting domain.
    • Ability to handle multiple clients and projects simultaneously.
    • Awareness of regulatory and statutory requirements governing the sourcing business within a global context
  • Soft skills:
    • Highly developed interpersonal and communication skills (written and oral)
    • Highly self-motivated and willing to contribute individually as well as within a team environment
    • Ability to articulate concepts and present them in a concise and clear manner.
    • Ability to handle complex situations which involve high levels of conflict and divergence of objectives
    • Exceptional presentation skills
    • Ability to plan, organize and set priorities to enable the effective management of tasks within set timeframes
    • Sound problem solving and trend analysis skills
    • Ability to independently manage senior executive level client engagements
    • Maniacal client focus – ability to build relationships with key clients
    • Mentoring / Executive Coaching Skills
    • Results driven
    • Individual Contributor and Team Player

Experience:

The successful applicant will be required to have at least 7 and 10 years of experience for Advisor and Senior Advisor positions respectively, in various industry roles and the ability to successfully transition to a consultative/advisory role.

Location:

Based in Bangalore, India but will be required to travel extensively within India and abroad.

 

To apply for this position, please submit your cover letter and resume/CV to careers-india@tpi.net.