Quick Facts

At a Glance

  • Founded — 1989 by Dennis A. McGuire and Warren Gallant
  • Headquarters — Stamford, Connecticut
  • Ownership — TPI is a unit of Information Services Group, Inc. (ISG) company. Founded in 2006, ISG (AMEX: III) is building an industry-leading, high-growth, information-based services company by acquiring and growing businesses in advisory, data, business and media information services. In November 2007, the company acquired TPI as its first acquisition.
  • Business — TPI is the leading global advisory firm for helping organizations to optimize their business operations through the best combination of insourcing, offshoring, shared services and outsourcing.

Our services include:

  • Operational Assessments
  • Strategy and Business Case for Change
  • Shared Services
  • Internal Service Optimization
  • Insourcing
  • Captive Offshore
  • Outsourcing
  • Service Management & Governance

TPI works with enterprises and service providers in nearly all industries including:

Energy
Financial Services
Healthcare
Manufacturing
Media & Entertaining
Pharmaceuticals
Public Sector
Restaurants & Retail
Telecommunications
Travel, Transportation & Hospitality

Our advisor functional expertise includes:

Customer Relationship Management
Corporate Real Estate
Enterprise Service Delivery Strategies
Finance & Accounting
Financial Services
Global Service Delivery
Financial Analysis, Data and Research (for all practices)
Human Resources
Information Technology
Procurement Service Management & Governance

With its proprietary data, TPI provides quarterly analysis of the current state of the global outsourcing market through the TPI Index.

  • Growth — >30 percent CAGR 2001-present
  • Expertise —Employs 370 sourcing advisors, each averaging more than 20 years of industry experience
  • Outsourcing Transactions — TPI is the advisor on over 50 percent of the transactions that use an outsourcing advisor, and over 25 percent of the global commercial outsourcing TCV awarded each year.
  • Markets —North and South America; Asia Pacific; Europe, Middle East, and Africa; India

Established Operations

  • Australia
  • France
  • Germany
  • India
  • Japan
  • New Zealand
  • United Kingdom
  • United States

Sample Client List

  • AT&T
  • Bayer
  • Bombardier
  • Chevron
  • ChevronTexaco
  • Daimler Chrysler
  • Diageo
  • Fonterra Cooperative Ltd
  • Goodyear
  • Government of South Australia
  • Metromedia Restaurant Group
  • PacifiCare Health Systems
  • Scotia Bank
  • Singapore Airlines
  • Telstra
  • Zurich Financial Services