Success Stories

Large Commercial & Defense Manufacturer

Objectives

  • Improve access to technology, leverage size and scale
  • Achieve reductions in CAPX , switch to variable cost rather than fixed
  • Maintain and improve strong internal controls
  • Improve quality of service, responsiveness and delivery
  • Reduce overall expenses
  • Align services and solutions with business unit and regulatory requirements
  • Improve customer satisfaction.

Scope

  • Shared services center covering broad F&A scope:
    • General accounting (modified)
    • Accounts payable
    • Travel
    • Payroll administration
    • Collections
    • Cash application
  • Government contract issues - friendly nation
  • Multiple service centers (i.e., Hartford, Syracuse)
  • 250 + FTEs in scope

Results

  • Shared services operation built for large growth and continued global service consolidation
  • Pricing structure produced significant savings and low variable cost
  • Strong service levels met or exceeded existing performance
  • Access to "wrap on" toolsets provided more efficiencies in retained organization
  • Strong and documented internal controls structure; partner in Sarbanes-Oxley control testing