Success Stories

European Bank

"TPI has done a brilliant job to help launch our program and make it a success"

Bank's Director for the Strategic Sourcing Program

Develop the sourcing strategy from a tactical approach to a global, strategic vision covering the complete value chain
Prioritize banking processing areas for assessment to maximize the benefits from change to the existing sourcing arrangements
Execute an initial wave of assessments while positioning the bank for structural change and culture shift
Raise the awareness of sourcing, improve the credibility and build the capability of the sourcing program team

Impacted cost base of €1.4 billion
All wholesale and retail bank back-office processing plus applications areas
All geographies (excluding the United States) with emphasis on the home countries in Western Europe

Established the case for change with three out of four first-wave assessments expected to proceed to market test/transaction stage with sourcing recommendations supported by client sponsors
Commenced execution of an additional transaction and a second wave of assessments
Co-authored a strategic sourcing policy framework which has been approved by the bank's executive board
Established a strong program team together with functional workgroups to steer the next steps
Confirmed multi-sourcing strategy combining outsourcing and shared services optimization plus determination of the bank's captive location policy