Success Stories

Large Restaurant Franchiser

Objectives

  • Reduce costs
  • Focus on core business
  • "Pay by the drink" variability in cost structure
  • Enable workforce/process/technology changes
  • Reduce capital consumption

Scope

  • Data center operations (ITO)
  • Finance & Accounting
    • Accounts Receivable, accounts payable, fixed assets
    • Billing, GL accounting
    • T&E, payroll administration
    • Transaction processing
    • Cash management
  • Human Resources:
    • Recruiting, benefits administration and plan design
    • HR administration; transaction processing
    • Service provider management, separation services
    • Application support

Results

  • TPI provided objective and actionable recommendations that allowed the client to mitigate financial and Operational risks identified during the assessment analysis.
  • TPI later assisted the client in a sole source business process outsourcing (BPO) evaluation of HR and finance & accounting for North America.
  • After a disciplined evaluation, the company decided not to outsource their F&A and HR activities at this time
  • The company plans to revisit the BPO option at a later date.