Research Reports

TPI maintains a steady tempo of surveys and research on marketplace and industry topics that help users of sourcing make informed decisions.

TPI-Sponsored Aberdeen Group Benchmark Report: Procurement Outsourcing: A Strategic Imperative?
Organizations are constantly searching for ways to bolster bottom-line performance by not only increasing revenue, but also by decreasing the cost of doing business. To facilitate these outcomes, one strategy employed is to leverage Business Process Outsourcing (BPO) services to streamline business processes and improve operational performance. The groundswell of support for procurement outsourcing previously percolating is starting to simmer but how far are enterprises willing to go? The answer lies with Best-in-Class enterprises that are shifting the procurement outsourcing paradigm from one that focuses on tactical, cost-cutting benefits to one driven by the strategic advantages of utilizing a third-party expert.

HR Transformation: Myth or Reality
Human Resources (HR) transformation is a crucial part of strategy for many leading organisations. However to manage transformation, it is necessary to understand its real impact to date. In an effort to answer this question, TPI, in association with HROA Europe and SharedXpertise Forums, has surveyed over 100 of the world’s largest and most successful companies to gauge the actual achievements of HR transformation.

Knowledge Process Offshoring (KPO): A Balanced View of an Emerging Market
In an effort to understand the growing rate of adoption of KPO and its true potential, TPI executed an extensive research exercise to develop an objective and balanced analysis of the KPO market in India. The report, which focuses on the offshoring of skills-intensive work processes through either outsourcing or captive operations, reveals that the growth rate is likely to yield annual levels of spend of $10 billion - $12 billion in India by 2010. Factors that most significantly influence the rate of growth include availability of trained manpower, complexity of services, intellectual property concerns and security issues. The report also provides a clear definition of the parameters of KPO — addressing the marketplace definitions about what exactly constitutes KPO; critical success factors in offshoring knowledge work; current market dynamics for KPO; KPO service providers; and the key factors affecting the growth of the KPO industry, among other key considerations.

Restructuring Outsourcing Agreements: An Indication of Failure, or a Tool to Increase Value?
TPI surveyed dozens of companies in North America and Europe that revised their outsourcing agreements over the past decade to learn more about the reasons that prompted them to revisit their original contracts. This research report presents a number of revelations about the nature of outsourcing and the reasons why companies often pursue renegotiation or restructuring as little as 18 months after signing their original agreements.