Article Series
 
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Information Security Management Programs: Assessment Analysis — Lessons Learned and Best Practices Revealed
Privacy/Data Security Journal
by Alan Hazleton, Senior Advisor, TPI; and Justin Somaini, Chief Information Security Officer,
Symantec Corporation

In the first three installments of the series on Information Security Management Programs (ISMP), the authors explore the process of developing a comprehensive ISMP and have defined the first two steps in the Assessment & Strategy phase, the Organizational Assessment and the Operational Assessment.

Along the way, lessons have been highlighted that address common challenges with ISMP design and implementation. In the current installment, the authors turn to Assessment Analysis, another subset of the Assessment & Strategy phase and a key step in the ISMP strategy development process.

Click to view the current (fourth) installment

Click to view previous three installments of TPI's P&DSLJ series

Consider the Source Blog: The King is Back
by Peter Allen, Partner & Managing Director, TPI

“Forget about spending LESS — how do we avoid spending ANYTHING?”

There’s no question about it: cash is king today. The current global economic situation is motivating CFOs in companies across all industries to focus foremost on preservation of liquidity. And that’ll drive more business process outsourcing (BPO).

My recent experience reinforces this truism. Budgets for 2009 are being drawn down to levels that reflect a “no investment” mindset. Cost avoidance is the phrase, and this tendency is self-evident for prospective buyers of outsourced services.


TPI Industry Expert Article: Defining Strategies for Offshore Hybrid Captives
Global Services Magazine
by Brian Smith, Partner & Managing Director, FSO Services North America, TPI; and Sid Pai, Partner & Managing Director, TPI India


What’s the ideal approach for optimizing offshoring strategy — one that improves efficiency ratio and uses fixed overheads better, or one that facilitates partnerships with fewer risks?

This new article provides expert insight into creating a successful collaborative model.


IQPC’s Shared Services & Outsourcing Network Podcast

Peter Allen, Partner & Managing Director, TPI, speaks with Jamie Liddell, SSON's Online Editor, UK, about the findings of TPI's third-quarter Index — and why this period, though anomalously quiet, signals big momentum for 2009.




TPI News


Outsourcing in Financial Services: New Light Thrown on Offshoring
Financial Times

Information Services Group Announces Third Quarter And Year-To-Date 2008 Financial Results

IT and the Recession: Focus on Business Strategy, Smaller Projects





TPI Events


Asia Pacific (ANZ) Sourcing Leadership Exchange
The Establishment
Sydney, Australia
March 18 – 19, 2009

Americas Sourcing Leadership Exchange 2009

InterContinental Miami Hotel
(Chopin Plaza)
Miami, Florida
May 12 – 14, 2009

EMEA Sourcing Leadership Exchange 2009

Hotel Palais de la Mediterranee
Nice, France
June 3 – 5, 2009





WARNING: Computer viruses can be transmitted via e-mail. The recipient should check this e-mail and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this e-mail.

 Featured White Paper

Balancing the Stakes: Risks and Critical Success Factors for Procurement Gainshare Arrangements
by Shahid Bhatty, Senior Advisor, TPI; and Bill Huber, Director, CPO Services, TPI

Research indicates that more companies are examining the feasibility of outsourcing procurement functions; not only to reduce operational expenses but — more importantly — to realize potential savings from third-party spend.

In light of potentially significant up-front costs associated with generating savings, most service providers are willing to discuss “gainshare” arrangements that allocate cost-savings benefits between their clients and themselves. This white paper outlines the potential risks and success factors involved in successfully designing and implementing gainsharing.

Click to view the paper

 
  New TPI Assessment Tool

TPI Announces IT Service Management Assessment Tool

The IT industry has increasingly embraced ITIL (IT Infrastructure Library) as the most widely accepted collection of best practices for ITSM (IT Service Management). However, since no organization-level ITIL certification is available in the marketplace, organizations have had a difficult time determining their ITIL process maturity, including what actions they might take to improve their progress and how their maturity compares to the capabilities of external service providers from whom they may elect to source IT services.

The TPI ITSM Assessment Tool addresses this critical gap in the CIO services domain with a robust tool to provide an indication of ITIL process maturity within an IT service organization.

Click for more details on the TPI ITSM Assessment Tool

Click to see how TPI clients have already enjoyed success leveraging the TPI ITSM
Assessment Tool


 
  Things to Know Before You Go Offshore

  1. The First Time is the Toughest
  2. Offshore for the Right Reasons — and Know Your Reasons
  3. Track and Measure Results
  4. Build a Global Team
  5. Clearly Define the Engagement Model  

Click to read more  

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