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Also in This Issue ... | |||||||||
TPI Momentum 2009 Market Trends & Insights Vertical Industries Report, which presents a comprehensive look at outsourcing activity in 26 key sectors of the economy, is now available for purchase. This detailed global report combines proprietary market data with commentary from TPI expert advisors and is designed to help service providers and market watchers identify the latest critical market trends and opportunities. There are two primary factors that characterize market opportunity: the number of companies in the sector that have an active outsourcing contract (outsourcing penetration) and the degree to which they rely on outsourcing to drive their business objectives (average spending per company). Among the findings:
The first 10 companies to contact Melany Williams will receive a free report on the market opportunities for a select vertical. This report is an extract of the full report and will provide an excellent view into the powerful market intelligence found in this report. |
Case
Study: TPI Governance Services Provides Financial and Contract Management
Capabilities for Silicon Valley Information Technology Leader
This Silicon Valley-based corporation is a leading global provider of information risk management software and services. As an industry leader, the company embarked on an ambitious innovation agenda by partnering with a global services provider to support growth by transforming its information technology (IT) service delivery model. To secure its outsourcing value proposition, the company sought to
establish a state-of-the-art outsourcing governance organization and
capability to manage the current and future sourcing environments. For
this, the company turned to TPI to design and implement services to
perform Contract and Financial Management governance processes. The
solution is based upon best practices designed to meet current needs and
is scalable to accommodate future growth. The research, conducted by TPI for HROA, examined the use of pricing methodologies, the depth and breadth of outsourced services, and the correlation of service level measurements and target levels with emerging industry standards. The subjects, a cross-industry sample of companies with multi-process HRO agreements in place and at least 15,000 employees, provided detailed information from existing contracts, including invoices, change orders, and statements of work, as well as real-life examples of performance targets and measurements. Industry News Industry
Authority Frank Wolfsteiner to Lead TPI’s CFO and CHRO Services in
EMEA ISG
Announces Agreements with Chinese Government | |||||||||
TPI Helps Wyeth Make Sense of Spot Buying Via Customized Procurement Outsourcing Process TPI teamed up with Wyeth Pharmaceuticals, a global leader in pharmaceuticals, consumer healthcare products and animal healthcare products, for a multi-function IT and BPO project that specifically addressed procurement outsourcing. While Wyeth’s strategic sourcing organization was highly centralized and competent, its decentralized transaction processing and spot-buying functions — conducted by requisition staff comparatively untrained in procurement — were less efficient and presented opportunities for savings. With guidance from TPI, Wyeth pursued a solution that isolated spot buying from traditional procurement transactions, designating a new, cost-justified process to fill the niche between proactive strategic sourcing and transaction processing. View full story | ||||||||||
An Outsourcing Strategy for the CFO by Peter Allen, Partner and Managing Director, TPI As corporate executives look for ways to deal with the recessionary pressures facing all businesses, the efficiency of Finance & Accounting (F&A) operations is increasingly being put under the microscope. This point of view by TPI’s Peter Allen describes the increasing interest in F&A Outsourcing and how the current economic environment is upending conventional wisdom about how sourcing engagements in this realm are structured, priced and implemented. Read the Point of View | ||||||||||
Desktop Support While Outsourcing by Lynn Alley, Director, TPI Thanks to TPI Top 5 reader Ryan H. for suggesting our latest topic. One of the most frequently outsourced business support functions is the desktop environment. Companies commonly combine desktop sourcing with their infrastructure services and service desk(s). Generally, the main cost drivers for outsourcing desktop support services revolve around the locations where people require support and receive services — whether it’s at the service desk, remote support or onsite. In a pure desktop environment, these five components tend to represent the highest costs on a per-seat, per-month basis: | ||||||||||
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