The Platform Archive
The Platform, June 2010
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Save the Date: TPI Index Calls; Cloud Computing: Finding the Silver Lining; The U.S. Senate Finance Bill: Potential Implications for Financial Services Firms and the Outsourcing Market; Consider the Source Blog: A Conversation with Cognizant on Cloud Computing Implications on BPO; TPI Top 5: Ways to Contract for New Services Amid an Existing Outsourcing Portfolio
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The Platform, May 2010
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1Q10 Global TPI Index Review of the Outsourcing Industry: Large Contract Restructurings Lifted Outsourcing Market in First Quarter; Contracting for “The New Normal” — Why Today’s Contact Center Services Outsourcing Transactions Call for Streamlined Agreements; New Ways to Deliver Software Help IT Organizations Better Meet Business Needs
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The Platform, April 2010
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1Q2010 Global TPI Index Review of the Outsourcing Industry: Wednesday, April 21, 2010, 11:00 a.m. (EDT); The Great Procurement Outsourcing Debate: Important or Core Business Function?; Contracting for “The New Normal” — Why Today’s Contact Center Services Outsourcing Transactions Call for Streamlined Agreements
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The Platform, March 2010
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Save the Date: TPI Index Calls, 1Q2010 Global TPI Index, 1Q2010 EMEA TPI Index, Now Available: TPI Momentum Market Trends & Insights series — 4Q09 Annual Report, Captive Versus BPO Outsourcing: Five Critical-Path Decision Factors, The Platform Mobile Edition Now Available
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The Platform, February 2010
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TPI Index Calls, Lost in the Cloud, SIG and TPI Team Up for Survey on Procurement Organizations, Cloud Computing — How to Make Rain NOW, TPI Top 5: Ways to Maximize Leverage in Renewals, TPI News, TPI Speaks/Events
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The Platform, January 2010
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Save the Date: TPI Index Calls, Managing Outsourcing as a Business Relationship, TPI Top 5: Considerations for Financial Services Operations (FSO) Outsourcing, TPI Momentum Market Trends & Insights 3Q09 Geography Report Ranks 115 Countries, Helping Outsourcing Service Providers, Market Watchers Pinpoint Potential Buyers
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The Platform, December 2009
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Save the Date: Fourth Quarter 2009 TPI Index Calls, Engineering a Healthy Managed Service Provider (MSP) Program, Are you Ready for the IT Service Management & Governance (SM&G) Challenges Ahead?, TPI Top 5: Considerations for Emerging Technologies in Your Sourcing Strategy
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The Platform, October 2009
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3Q09 Global TPI Index, 3Q09 EMEA TPI Index, Procurement Outsourcing: Trends, Challenges, Benefits and a Roadmap for Implementation, Organizational Change and Risk at the 2009 PMI Global Congress, TPI Top 5: Keeping Your Healthcare Sourcing Strategy Moving Forward (with Confidence!) During Turbulent Times
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The Platform, September 2009
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Save the Date: 3Q09 TPI Index Calls, 3Q09 Global TPI Index, 3Q09 EMEA TPI Index, Stay Tuned: 2Q09 TPI Momentum Market Trends & Insights Service Line Report and 2Q09 TPI Index Insider Report Just Days Away, Acquisition Fever Continues with Xerox’s Purchase of ACS, TPI Top 5: Mind Your P's and Q's to Control Outsourced Costs
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The Platform, July/August 2009
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Global TPI Index for the Second Quarter and First Half of 2009, Europe, the Middle East and Africa (EMEA) TPI Index for the Second Quarter and First Half of 2009, Asia Pacific TPI Index for the First Half of 2009, Procurement Outsourcing: Not an All or Nothing Value Proposition, Are You Ready For The IT Service Management & Governance Challenges Ahead?
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The Platform, June 2009
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2Q09 Global TPI Index, 2Q09 Europe, Middle East and Africa (EMEA) TPI Index, 1H09 Asia Pacific TPI Index, TPI Helps Shell Lower Costs, Increase Efficiency with Massive IT Infrastructure Outsourcing Program, Techniques for Maximizing Resilience in Your Global Service Delivery Network
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The Platform, May 2009
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TPI Momentum 2009 Market Trends & Insights Vertical Industries Report Now Available, TPI Helps Wyeth Make Sense of Spot Buying Via Customized Procurement Outsourcing Process, An Outsourcing Strategy for the CFO, Desktop Support While Outsourcing
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The Platform, April 2009
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1Q09 Global TPI Index, 1Q09 Europe, the Middle East and Africa TPI Index, TARP Participation and Rising Unemployment: Implications for Outsourcing and Offshoring in the Global Economy, Success Factors in Executing Effective Customer Satisfaction Surveys
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The Platform, March 2009
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Save the Date: 1Q09 TPI Index Calls, 1Q09 Global TPI Index, 1Q09 Europe, Middle East and Africa (EMEA) TPI Index, The Talent Acquisition Challenge Report, Executive Leadership Keys to Service Management Success, Building Fences & Digging Holes
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The Platform, February 2009
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4Q08 Global TPI Index, 4Q08 Europe, the Middle East and Africa TPI Index, 4Q08 Asia Pacific TPI Index, Variables in the Innovation Equation, Quick Savings AND Minimal Operations Risk? Try Facilities Management Outsourcing
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The Platform, January 2009
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TPI Outlook for the Global Outsourcing Industry for 2009, Market Data and Trends, Reasons That U.S. Domestic Sourcing Might Just Catch On in 2009, Video Case Study: eSourcing Capability Model
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The Platform, December 2008
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Information Security Management Programs: Assessment Analysis — Lessons Learned and Best Practices Revealed, Balancing the Stakes: Risks and Critical Success Factors for Procurement Gainshare Arrangements, TPI Announces IT Service Management Assessment Tool
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The Platform, October/November 2008
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Global Third Quarter 2008 (3Q08) TPI Index, 3Q08 EMEA TPI Index, TPI Top 5 Outsourcing Levers to Weather a Global Recession, Who Will Swim to the Top?, Knowledge Management Initiatives: Measuring Success One Stage at a Time
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The Platform, September 2008
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Global 3Q08 TPI Index Save the Date: Wednesday, October 15, 2008, 11:00 a.m (Eastern), Europe, the Middle East and Africa (EMEA) 3Q08 Index Save the Date: Thursday, October 16, 2008; 10:30 a.m. U.K. (11:30 a.m. Central European Time), ISG Announces New TPI Business Unit for Outsourcing, Offshoring Service Providers
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The Platform, July/August 2008
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Global Second Quarter 2008 (2Q08) TPI Index, How to Maximize Your Leverage in an Outsourcing Deal, Monetization of Captives Fueling the Outsourcing Marketplace: Aviva’s Recent Sale of its Captive Illustrates Common Motivations, Benefits
The Platform, June 2008
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How Productive Are Your Captive Offshore Operations? Captive 2.0: The Next Generation of Indian IT and BPO Captive Operations, Achieving Change: Make or Buy? TPI’s 3C Framework Workshop Helps Evaluate Service Delivery Alternatives, Managing Employee Redeployment — Creating Value Through Opportunity
The Platform, May 2008
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Global 1Q08 TPI Index, Top 10 Problems with Outsourcing Implementations (and How to Overcome Them), Proceed with Caution When Outsourcing Large-Scale ADM Outsourcing in China, Catching Up or Staying Ahead?
The Platform, April 2008
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TPI Introduces the 3C Framework for Successful Sourcing Strategies, Shared Services and Outsourcing — Evolution Into a Hybrid Model, Blogging About the Bottom Line, The Three Rs: Restructure, Re-compete, Remediate: What’s the Best Route for Putting Your Outsourcing Relationship Back on Track?
The Platform, March 2008
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The Global Outsourcing Industry in 2010: Repositioning the Value Proposition, Security Framework and Best Practices in Offshore Outsourcing, A Rising Tide Lifts All Boats? Structuring a Collaborative Relationship
The Platform, February 2008
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Global 4Q07 TPI Index, Agile Multi-Sourcing: A Critical Business Trend — Concepts and Background, TPI Leaders Named HRO Superstars, Information Services Group To List on NASDAQ, Preventing Value Leakage in Outsourcing through an Alternative Model for Invoicing, Reporting and Data Ownership
The Platform, December 2007, January 2008
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More than 2,700 Active Outsourcing Contracts Under Way as 2007 Concludes, The Future of Engagement Structures, Increasing Value through Strategic Multi-Sourcing, What Is Strategic Sourcing?, TPI Leader Mark Mayo Wins Procurement Category in Best Outsourcing Thought Leadership Awards
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The Platform, September/October 2007
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PREVIEW of Global Outsourcing Marketplace Q3 Facts
Dynamics of Price Adjustments in a Globalized Sourcing World
2007 TPI India Sourcing Industry Conference Recap
How the U.S. Subprime Crisis will Affect Indian Service Providers
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The Platform, August 2007
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Server Virtualization: The New Future for Midrange Implementation
Personal Health Information: Privacy and Security Considerations in Outsourcing and Offshoring Decisions
The New World Order: Offshoring Today
SourcingTalk Podcast
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The Platform, July 2007
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Knowledge Process Offshoring (KPO): A Balanced View of an Emerging Market
Server Consolidation: Business Considerations for a Successful Outcome
Insurance Outsourcing: Appyling a New Disciplinee
SourcingTalk Podcast
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The Platform, May/June 2007
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SLE Conference Breaks Attendance Record
What Does The Reported Sale of Citigroup BPO Mean?
Keeping You In the Know About RPO
What Comes First – Fix or Move?
SourcingTalk Podcast
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The Platform, March/April 2007
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TPI Sourcing Industry Scan
India’s ’07 - ’08 Budget — TPI’s Point of View
Restructurings Research Report
HR Transformation Research Report
The Whirl of Global Expansion
Is RPO a Mature Market?
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The Platform, January/February 2007
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TPI Sourcing Industry Scan: Record Number of Outsourcing Contracts in 2006
India: An Attractive BPO Destination Marred by Attrition
Governance Excellence Program
Benchmarking
To ERP through HRO or not…
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The Platform, November/December 2006
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TPI Sourcing Industry Scan: Renegotiations
Reaping the Benefits of Restructuring Outsourcing Contracts
A Study of What Happened to Year 2000 Contracts
Service Provider Market Share
Spend Thursday with TPI
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The Platform, October 2006
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September Survey Results
New! October Reader Survey
How Financial Services Institutions Can Achieve Greatness
Retail on the Rise
Is the Market Growing or Declining?
ICICI Bank Extends Reach to Rural India
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The Platform, September 2006
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August Survey Results
New! September Reader Survey
Service Provider Market Share
IP Telephony
Analysis of Historical Monthly TCV
Lowest Price Provider Isn’t Always the Best Choice
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The Platform, August 2006
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A Word From TPI's CEO
Monthly Market Snapshot
Viewpoint on EDS' Leadership
Restaurants & Retail Rising Again
Hewitt Update — Temperance Warranted?
Topical Trends: Sourcing for Growth
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Thought Leadership Spotlight
- TPI Introduces Benchmark Study of Financial Services Captive Units
- Thought Leadership Spotlight Archive